Return and Refund Policy
Returning Items
We want to ensure that you are completely satisfied with your purchases from us. If you are not entirely satisfied with the product purchased, you have the right to return the product within 14 calendar days of receiving the order.
Items that can be returned:
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Items must be in the same condition as received and must be unused, unaltered, and in their original packaging.
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Returned products must not be personalized or modified in any way.
Items that cannot be returned:
- Personalized or modified items in any way are not eligible for return or refund, except in cases of manufacturing defects or quality issues.
Return Process:
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Contact us at contact@blondu-media.com to request the return and receive further instructions.
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Return the product along with the original packaging and any included accessories.
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Upon receiving and verifying the returned product, we will notify you and initiate the refund process.
Refund:
- The refund will be issued to the credit card or payment method used at the time of purchase. Please note that refund processing may take up to 5-7 business days depending on your bank’s policy.
Contact:
If you have any further questions about our return and refund policy, please feel free to contact us at contact@blondu-media.com. We are here to assist you in any way possible.
Thank you for choosing Blondu Media! We aim to provide you with a pleasant shopping experience and are dedicated to offering you the best products and services.
Sincerely,
Blondu Media Team